Dothan Auto Repair

Very pleased with the service.

Took my 2018 F150 truck in with an intermittent slow starting or slow cranking. Billy Hale, the manager listened to my whole story about how this had been going on for almost 3 years and all the events around trying to get the issue resolved. He assured me his top mechanic, Wes could find it. They did. These people are professional quality techs. They were thorough and methodical in their approach to my issue.Thank you for all your help. We will be back. Thank you Mr. Evans, Billy, and Wes for being so kind and helpful. May God bless you all.

They were amazing. I pulled up to talk to Mr. Steve. I told him what my truck was doing and he told me what he thought it could be. He gave me an estimate and a time frame and it was exactly as he told me. They also went above and beyond and even fixed my broken taillight.

Great service. Friendly staff and owner.

Thx for everything my truck rides like a champ ❤️❤️and thx for my Honda accord you guys fixed last year and I will be in this week for oil change on my Honda

The problem with reviews is that we cannot respond to whatever BS the respondent says to try and polish the bad review but here's my take from a recent visit. I do NOT recommend this place. Diagnostics are not free and they will charge you almost $150 regardless if you already know the issue. Their fees are as high as a dealership and will quote things that do not need to be replaced. They do not use competitive parts pricing and will list parts that are also dealership costs. When I spoke with the service manager, I told him the issue and that the AC compressor went out on my car. I told him that I needed a quote and he asked to see the vehicle to verify the issue and give me a quote. I work two full-time jobs so I sent my 16-year-old with the car. She keeps one of my credit cards for emergencies in her phone case and was asked for payment. Unfortunately, she assumed the $150 fee was legit and didn't question or call me in advance to dispute the charge. I called the service manager to dispute the charge and was told it was a mandatory charge. $150 to look at my car for 30 min. (equivalent to $300/hour) and YES, my daughter's location is ON so I have proof she was only there 30 minutes even though he disagreed. This shop charged me to tell me what I already knew and the quote to fix an AC compressor was almost $3000. If I wanted dealership prices and deal with shadiness, I would have taken it to a dealership. Not sure how this place stays open when they aren't competitive.

Fantastic job. Found problems I didn’t know about and fixed them while truck was on the lift, saving me time and money!! Competitive price and I trust their work.

Thx , for everything you guys do I really and truly appreciate it

Good communication. Good service. Will use again.